Refund Policy
Refund Policy for Loved and Valued Everyday
At Loved and Valued Everyday, we are committed to providing a pleasant shopping experience. If you are not completely satisfied with your purchase, we’re here to help! Please review our refund policy below.
1. Returns
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return:
The item must be unused, undamaged, and in the original packaging.
Proof of purchase (receipt or order number) is required for all returns.
2. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process a refund to your original payment method. Please note that it may take up to 7-10 business days for the refund to appear in your account, depending on your bank or payment provider.
3. Non-Refundable Items
Certain items are non-refundable, including but not limited to:
Gift cards
Downloadable software or digital products
Items marked as final sale
4. Exchanges
If you would like to exchange an item for a different size, color, or product, please contact us within 30 days of receiving your order. Exchanges are subject to product availability.
5. Shipping Costs
The customer is responsible for the shipping costs associated with returning the item, unless the item was damaged, defective, or incorrect.
If you are returning an item due to our error, we will cover the return shipping costs.
6. How to Request a Return
To initiate a return, please contact our customer service team at [customer service email] with the following information:
Order number
Item(s) you wish to return
Reason for return
Once we’ve reviewed your request, we will provide you with instructions for returning your item.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [customer service email]. We will assist with a return or exchange and cover the shipping costs for the return.
8. Cancellations
Orders can be canceled within 24 hours of purchase. After that, we are unable to process cancellations due to our fulfillment process. If you need to cancel an order, please contact us as soon as possible.